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How do I return an item?

Please contact customer service ( 253-246-8222 ) for more information on returning an item. Thank you.

30-Day Money Back Guarantee
At GOLIATHGATEOPENER.COM we stand by every product we sell. We will do everything we can to make you happy with your purchase, but if for some reason you're not completely satisfied within the first 30 days of delivery of the product, we'll refund your money (less shipping & handling).

For return your Item please contact Contact Customer Service
In order to receive a refund, it is critical that you have a Return Authorization Number to ensure that your refund is credited to the correct account. Send us e-mail within the first 30 days of delivery of the product, and one of our Customer Service Operators will send you a Return Authorization Number (valid for 7 days) along with return instructions.

Pack Your Item for Return
To ensure your package arrives to us safely and undamaged, please pack the item in the original packaging, and remember to include all products, accessories, parts and pieces in order to receive a full refund of the purchase price (less shipping & handling). Save you packaging! All returns need to be in original packaging and condition to avoid 15% restocking fee. If package has been refused, the 15% restocking fee will be applied.

Label Your Package
To receive the fastest credit possible, please write "Return" on your package. You MUST write your Return Authorization Number clearly on the package. A Return Authorization Number is required for us to be able to refund your purchase price. Shipping cost has to be covered by the buyer. We do not pay for the return shipping.

Receive Your Refund
Credit card purchases will be refunded to your credit card company the day we process your return. It may take up to two billing cycles for the credit to appear on your monthly statement. GOLIATHGATEOPENER.COM will issue a refund check the same day we process your return for any items purchased by personal check, money order, or cashier's check. Refunds are for complete purchase price, but do not include shipping & handling charges.

Processing time
Please allow us up to 2 weeks to process your return, and up to 30 days to process your refund. We will always do our best to process your return and issue your refund as quickly as possible.